Continuous Improvement is the ongoing effort to improve processes, services, or outcomes over time. Instead of making one big change, organisations focus on small, incremental improvements that add up. This approach encourages learning, feedback, and regular review. It also helps teams stay flexible and responsive to change.
Continuous improvement supports a culture where people look for better ways of working rather than settling for “how it has always been done.” It is a key part of maintaining long-term performance and adaptability.