Transformation refers to large-scale change that fundamentally alters how an organisation operates. It often involves shifts in strategy, culture, technology, and ways of working. Unlike smaller changes, transformation is not just about improving what already exists, but rethinking how things are done altogether.
This can include digital transformation, business model changes, or major restructures. Transformation takes time and requires strong leadership, clear direction, and sustained effort. It also carries higher risk, which makes structured change management even more critical.